We love getting suggestions. You can send them through our contact form or via our social media channels.
What new features or updates are coming soon?
We are constantly evolving. Upcoming features include the ability to work online and a tablet/iPad version of the platform.
How can I contact Keynema’s technical support?
You can write to us via the contact form on our website or directly through the app.
Can I use Keynema if I’m a student or amateur?
Absolutely. Keynema is designed for both professionals and independent creators or students. In fact, because of its visual clarity and easy-to-use features, some schools are already using it as academic material.
How much does Keynema cost? Is there a free version or trial?
We offer different subscription plans and a free trial version so you can try out all the features before deciding. We’re also exploring special offers for schools and unions.
Are there tutorials or support materials to learn how to use Keynema?
Yes, we provide video tutorials and step-by-step guides to help you get the most out of the app from day one. Here’s our YouTube channel (link).
What should I do if I have technical issues or questions about the app?
You can access the help section within the app or contact our support team through the website.
Is Keynema available in multiple languages?
Yes. The Keynema interface is available in several languages, and we’re continuously adding more to support teams around the world.
As of May 2025, you can work in Spanish, English, French, and Catalan.
Additionally, Keynema can read and process scripts in many other languages, making it easy to integrate into international productions.
Is Keynema compatible with Mac and Windows? Is there a Linux version?
Keynema is available for Mac and Windows. There is currently no Linux version.
What customization options does Keynema offer for my department?
Keynema offers two main formats:
- One designed for managing sets and continuity during prep and production.
- Another focused on tracking characters and their transformations throughout the script.
Its flexible design also makes it useful for other departments like locations, sound, or script. Even independent filmmakers use it to better organize and visualize their projects by adapting it to their own workflows.